As popular and useful as social media can be for users, it also has to have a purpose for businesses in terms of an ROI on the hours spent, content created and interaction generated.  Social media listening, or if you wish, the process of using a tool or software to monitor online mentions of a brand, click-throughs, results, interaction and many other actions , gives companies access to that data. Nonetheless, this is not always that easy and comprehension of the reports or data can be tricky. We have hence decided to create a short but informative infographic with 6 of the most useful and robust social media monitoring tools to bring you real-time insights on your customers, market, and competition Do you think we have added the best ones? Is there a company or software you use that you believe should be added to the list? Comment below or…