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It has been a common tactic for marketing companies – and not only – alike to simple schedule their tweets, post them several times on many different profiles and also retweet them across their managed networks in a form of cross-posting. Well, Twitter is having none of that any longer. Twitter’s spam bot issue isn’t new, but it came to a head when it was revealed a few months ago that thousands of Russian accounts (also known as troll accounts) used the platform to influence the 2016 Presidential elections in the United States of America. Now, the company has announced new developer guidelines and a set of rigorous changes designed to prohibit automated actions and to make it harder for “tweetdeckers” to flood the social network. Starting on March 23rd, 2018, apps will need to be able to prevent bulk tweeting or face “enforcement action, up to and including the suspension of…

.. to enhance Customer Experience! Chatbots are computer programs which automate certain tasks by chatting with customers through a conversational interface, like Facebook. As businesses are automating more parts of their operation, chatbots and other similar programs are becoming increasingly popular. With chatbots, you can book a flight, order food, and get recommendations for practically anything you can think of. Though we are still in the early days of user engagement, the stats show that adoption is growing and whether we like it or not, chatbots are the future of marketing and customer support. Several brands have already keyed into the wonders of chatbots and below are some brands which are already making the most of chatbots to delight their customers. STARBUCKS Starbucks has made it ridiculously easy to make an order for your favourite drink or snack using either voice commands or text messaging. The Starbucks app which is…

Whether you are a news publication, a digital advertising platform, or a travel blogger, being aware of what drives traffic to your site is essential to the success of your business. One of the most important tools that gives us a clue on whether a website is good or not is the reader engagement. A good website is one which keeps readers engaged and the number one reason why readers get engaged is relevant content. Having an interactive website is a great way to increase reader engagement, not just visually but physically with their keyboards and mouse. In this blog, we will be looking at some wonderful strategies to make your website content interactive. ASK FOR RATINGS Asking your audience for feedback whether through comments or ratings is a great first step in creating an interactive website. While several sites are already doing this, some methods are more effective than…

In the not so distant past, the majority of businesses usually had a basic html websites that was however quite tricky to update and hence required the assistance of someone to keep it updated without having to replace it everytime. Nonetheless, things nowadays have changed. As search engine optimization became more well known and part of every business marketing strategy,  website maintenance became key to the process.  Frequently updating web page content and keyword information was crucial to encourage search engines to return to your site and look favorably on your optimization work. As the economy started to change,  keeping a fresh website became crucial to staying in business. As systems such as CMS and Wordpress evolved, it rapidly (and mistakenly) started becoming evident that web maintenance might not be a requirement in the future. Nonetheless, due to the constant progression of digital technology such as apps, social media and E-store…