Author

Nicholas

Browsing

It is something I often speak about to both my students (whom I mentor for Cambridge or Anglia Ruskin University)  as well as speeches I give to companies and events. I cannot stress enough the importance of Listening on social media but nonetheless, I still more frequently than not see companies, brands and influencers focusing more on promoting their skills, expertise and knowledge rather than those of their customers and clients..the very same audience they are trying to impress. I’d love to hear your view so do not hesitate to contact me, subscribe to this blog for free, click here to arrange a FREE Consultancy meeting, send me an email at Nick@CFMGroup.co.uk or Follow me below on Facebook, Twitter, LinkedIn and Instagram.

The history of technology is the history of the invention of tools and techniques and is similar to other sides of the history of humanity. As you may be aware, Technology is derived from the Greek word, “Techne” (τέχνη) which means art (Craft or skill) and “logia” (λογία) which can be defined as the Study (or science) of.. Technology has always impacted society in significant ways and has generally been used to automate, improve, inform, or destroy (Can be combinations) with positive and negative consequences. Nowadays, the pace of, and impact of, technological change has become almost instantaneous so let’s have a quick look at our infographic below and some important events that have shaped the digital landscape. We have obviously left out many other landmark dates but which one is the most important one to you or the one you believe has had the biggest impact on our society? I’d love to hear your view so do not hesitate…

It is possibly the most used App nowadays from youngsters and adults like. Yes, we all have Facebook accounts and use messenger as one of our prime means of communication nowadays, but nonetheless noone can deny that Instagram has taken the ..social world (Ask Snapchat) by storm and its customer base and users are growing daily. With this in mind, it is only natural that there will be hundreds (if not thousands) of accounts on Instagram that are..spammy, uninteresting or simply..annoying. We have all come across that post on Instagram that we really wish we never saw and certainly do not want to see anything similar again. Well, brace yourself for..Silence as Instagram is rolling out an exciting new mute feature and we can’t wait to test it out on all our annoying friends (and not only).  So how does Instagram’s new mute button work? Well, this long awaited feature for…

As most businesses, I am certain you also want to engage customers online? Social media can be a great way to get your customers involved and create real and genuine conversations with your target audience. But you need something to actually get that engagement started. That’s where contests and ads come in to help you. There are plenty of different formats you can use for social media contests, depending on your business and the social media platforms you use, but they’re all good at engaging your existing and potential customers. Here are 6 very easy and useful ideas we can help you with or you could also run yourselves for your company. Have a look at our infographic below for more details. I’d love to hear your view so do not hesitate to contact me, subscribe to this blog for free, click here to arrange a FREE Consultancy meeting, send me an email at Nick@CFMGroup.co.uk or Follow me…

Social media has created several exciting phenomena, and one of the most interesting is probably the influencer. Often, these influencers are ordinary people made famous by their catchy or creative posts. Other times they can be traditionally famous people but either way, these persons earn a good living by promoting brands or products to their large number of followers. Recruiting the services of an influencer to market your product or services comes with a lot of risks, therefore, you must go with an influencer whose audience and message resonates with the needs of your company and its overall values. Fortunately, you can gain profound insights into the needs of your clients from their social media posts, conversations, interaction, photos, and videos. Likewise, their social media interaction shows who and what influences their decisions. DOES YOUR INFLUENCER RESONATE WITH YOUR TARGET AUDIENCE? Before choosing an influencer, you must have first identified…

When it comes to high return investments, social media marketing fits the definition both regarding the budget it consumes and the ROI it generates. However, the path isn’t exactly smooth or simple. Often, marketing teams are drawn to either paid or organic social media marketing strategies based on past successes or failures when rather should both form part of a comprehensive marketing strategy. While a single marketing strategy might work or have worked for you in the past, modern social media strategies experience higher ROI because they utilize multiple channels and communication styles. The key to running successful social media campaigns is to strike a balance between the two of them. In this blog, we will be taking a look at three actionable strategies to help you align your paid and organic social strategies successfully. But first, let’s have a quick look below at the difference between  the two. Now…

The same time that Mark Zuckenberg, the CEO of Facebook, apologised one more time to the American Congress for the undoubted breach of security and personal data in regards to the Cambridge Analytica scandal, there are a few other questions also now been posed around whether Facebook has grown too large and could be considered a monopoly. It was also, quite interesting to hear both Mark and Sheryl Sandberg – for the first time – talk about a Subscription Facebook platform which would help the company ensure privacy details and data are not breached. (We will be discussing this matter on another blog next week) At the same time however, there are now many prominent figures (Twitter CEO as well as one of the Apple founders) and members of the public, deactivating their accounts due to fear of total lack of security and management of their data. This is a…

In an E-commerce market where time is money, being able to synchronise your main social media profiles can bring some much needed efficiency to your operations. However that does not necessarily have to mean that you are also compromising the quality or directness of the message you are trying to get across. As the majority of people are now aware, Social Media (especially for business) does not come free nowadays. Moneywise..maybe but timewise most definitely NOT. A number of statistics have shown that the majority of people – due to time mainly – tend to engage on 1 or 2 social media platforms and hen simply visit their other accounts on an somewhat irregular basis. Whilst it is important to be active on as many Social media platforms as possible, it is equally important to maintain your level of quality. Whether that be it in your posts, customer service or response…